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About the Role As Site Manager, you will play a key role in leading, supporting and developing our cleaning teams to deliver exceptional service across event contracts. You will be responsible for ensuring operational efficiency, maintaining high cleaning standards, achieving contract budget targets and building strong client relationships. You will champion our company values and culture while driving continuous improvement, workplace health and safety, team productivity and customer satisfaction. Key Responsibilities - Oversee the day-to-day operations of event cleaning contracts, ensuring service delivery meets and exceeds client expectations and contract budgets.
- Lead, supervise, train and motivate cleaning staff to achieve operational targets.
- Develop work schedules, allocate duties and ensure appropriate staffing levels.
- Implement and maintain best-practice workplace health and safety procedures, with a strong focus on achieving zero lost-time injuries.
- Monitor individual and team performance, identify development needs and provide ongoing coaching and feedback.
- Proactively manage performance issues, workplace behaviours and productivity improvements.
- Identify operational risks and implement effective strategies to minimise them.
- Review and improve operational procedures to drive efficiency and sustainable business growth.
- Maintain high cleaning standards and resolve client concerns promptly and professionally.
- Ensure compliance with relevant safety requirements, cleaning procedures and company standards.
About You - You are a confident, organised and solutions-focused leader who can balance people management with operational demands. You take pride in delivering quality outcomes, building strong teams and creating a positive workplace culture.
- To be successful in this role, you will demonstrate:
- Proven leadership skills and the ability to manage, motivate and develop employees.
Flexibility to work away with varied hours, including shifts aligned with event schedules. - Excellent communication, organisational and time management skills.
- A strong customer service focus and the ability to build effective client relationships.
- The ability to work autonomously, exercise initiative and make sound operational decisions.
- Strong problem-solving skills and the ability to meet deadlines and achieve targets.
- A proactive approach to workplace health and safety and risk management.
- Knowledge of commercial cleaning duties, cleaning chemicals and safe work practices.
- Sound knowledge of Microsoft Office applications.
- Professional presentation and the ability to work in a fast-paced event environment.
Essential Requirements Applicants must hold: - Current DCSI Clearance.
- Current National Police Clearance.
- Current High Risk LF Forklift Licence.
- MR Truck Licence – Preferred but Not Essential
An MR truck licence would be an advantage; however, applicants without an MR licence are encouraged to apply. The successful applicant must be willing to obtain an MR licence a later date. Why Join Us? This is an opportunity to take ownership of a key operational role, make a real impact on service delivery and help build a strong, capable and motivated team. If you are a driven leader who values accountability, teamwork, safety and customer satisfaction, we would love to hear from you. How to Apply If you’re enthusiastic, dependable, and ready to start a new role in January, we would love to hear from you. Click “APPLY NOW” and follow the prompts to complete your application. About Us Our vision is to make the world more liveable and we pride ourselves on being the market leaders in delivering sustainable, reliable, quality and affordable cleaning and waste management services. In doing so, we are limiting waste going to landfill and toxic chemicals being used throughout Australia. We have grown our portfolio of clients to include commercial premises, major festivals, events, venues, stadiums as well as providing sustainable consumables and washroom supplies. AGC employ over 400 staff working in over 600 sites throughout Australia. For more information visit our website: www.agcservices.com.au |